Cat Friendly Vet South London
ISFM Silver Accreditation · 2025
Introduction
Whisker & Woof is a cat-friendly veterinary practice in Blackheath, South London. We hold three feline-relevant accreditations: ISFM Cat Friendly Clinic Silver (awarded by the International Society of Feline Medicine), the RCVS Practice Standards Scheme, and Zero Pain Philosophy provider status. Our facility, handling techniques, and pain protocols are designed specifically for cats.
What this means in practice: separate cat-only waiting and recovery areas, quiet consultation rooms, and a team trained to read feline behaviour. If your cat finds vet visits stressful, our clinic was built with them in mind.
What makes a cat friendly clinic different?
Cats experience the veterinary environment very differently to dogs. Unfamiliar smells, noise, and handling can quickly lead to fear and anxiety. As an ISFM Cat Friendly Clinic (Silver), we follow internationally recognised standards to create a calmer, more predictable experience for your cat — from the moment you leave home to the end of your visit.
This isn’t just about comfort. Lower stress levels lead to more accurate examinations, safer handling, and better long-term health outcomes.
Our ISFM Cat Friendly Silver standards
Our Silver accreditation means we have taken significant additional steps to prioritise feline wellbeing:
- Separate cat and dog waiting areas to minimise stress and visual triggers
- Feline-friendly consulting rooms designed for quiet, calm examinations
- Gentle, low-stress handling techniques tailored specifically to cats
- Highly trained team members with a strong understanding of feline behaviour
- Unhurried consultations to allow your cat time to settle
- Cat-specific equipment, kennels, and clinical protocols
Every detail is designed to help your cat feel safer, calmer, and more in control.
A calmer journey from home to clinic
Being a truly cat friendly vet in South London starts before you even arrive. We offer guidance on:
- Choosing the right cat carrier
- Helping your cat feel comfortable with travel
- Reducing stress during car journeys
- Preparing for your appointment
Our team is always happy to advise on simple changes that can make a big difference to your cat’s experience.
Zero Pain Philosophy — comfort comes first
As a Zero Pain Philosophy practice, we go beyond stress reduction to actively prevent and manage pain at every stage of your cat’s care. Cats are experts at hiding discomfort, which means pain can often go unnoticed without proactive management.
We use:
- Pre-emptive pain relief
- Cat-specific anaesthetic protocols
- Ongoing pain assessment tools
- Tailored recovery plans
This ensures your cat remains as comfortable as possible during and after treatment.
Comprehensive feline veterinary care
We provide a full range of services for cats, including:
- Routine health checks and vaccinations
- Senior cat care and mobility support
- Dentistry and oral health
- Diagnostic imaging and laboratory testing
- Surgery and hospitalisation
- Chronic condition management (such as kidney disease, arthritis, and diabetes)
Our approach is always calm, considered, and tailored to the individual needs of your cat. More on our full feline veterinary services.
Supporting nervous or anxious cats
Many cats find vet visits challenging — and that’s completely normal. Our team is experienced in working with nervous, anxious, or previously difficult-to-handle cats.
We may recommend:
- Adjusted appointment times
- Gradual, step-by-step examinations
- Pheromone use to reduce anxiety
- Behavioural advice for future visits
- The use of gabapentin pre-appointment, to relieve stress and allow examination
Our goal is to build positive, trust-based experiences over time. Meet our feline-focused team.
Why choose Whisker & Woof as your cat friendly vet in South London
- ISFM Cat Friendly Clinic Silver accreditation
- RCVS-accredited for clinical excellence
- Zero Pain Philosophy approach
- Calm, purpose-built environment
- Experienced, compassionate team
- Focus on long-term feline wellbeing
- Support for out-of-hours emergencies
Book your cat’s appointment
If you’re looking for a cat friendly vet in South London, Whisker & Woof offers a higher standard of care designed specifically for cats. Whether it’s a routine visit or ongoing support, we’re here to make veterinary care as stress-free and positive as possible.
Contact our team today to book an appointment or to discuss how we can support your cat’s health and wellbeing.
What does Silver accreditation actually mean?
ISFM accredits clinics at three levels: Bronze (Foundation), Silver and Gold. Every accredited practice must meet the full set of Foundation criteria — this is the baseline, covering staff training, feline-appropriate handling, clinical knowledge and the basics of the waiting and consulting environment.
Silver goes further. It requires a clinic to demonstrate additional standards in three areas:
- Facilities — cats and dogs must be separated as far as is practically possible, with visual contact between them minimised. Hospitalisation kennels must meet defined requirements for size, construction, cleaning and layout, including provision for a litter tray, soft bedding and somewhere for a cat to hide.
- Equipment — anaesthetic and monitoring equipment appropriate to feline patients must be available on the premises, rather than relying on referral elsewhere.
- Training — staff responsible for feline care must be trained specifically in recognising the signs of stress, fear and frustration in hospitalised cats, and in managing it.
In short, Bronze recognises a clinic that understands cats. Silver recognises a clinic that has invested in the building, the kit and the team to act on that understanding. Gold is a further step again, requiring a dedicated cat-only consulting room, longer consultations and an entirely separate feline ward.
We hold Silver, and we are open about it. We would rather tell you exactly what our accreditation covers than imply something we have not been assessed on.
What happens during a cat consultation
Knowing what to expect takes some of the uncertainty out of the visit — for you as much as for your cat.
On arrival. Let reception know you have arrived and they will settle you in the cat area, away from waiting dogs. If your cat is particularly anxious, tell us when you book and we can arrange a quieter appointment time or bring you straight through.
In the consulting room. We start by letting your cat come out of the carrier in their own time where possible. Many cats are happiest examined in the bottom half of their carrier, and we are perfectly content to work that way. While your cat settles, we will talk through what has brought you in, any changes at home, appetite, drinking, litter tray habits and mobility.
The examination itself. We work at your cat’s pace, in short stages, watching for the early signals that they have had enough. That usually means a general check of body condition, coat, eyes, ears and mouth, listening to the heart and chest, feeling the abdomen, checking joints, and weighing. If your cat tells us to stop, we stop and try a different approach.
Afterwards. We will explain what we found, what we think it means, and what the options are — including the option of doing nothing for now, where that is reasonable. You will get a clear idea of costs before anything goes ahead.
If we need to do more. Blood samples, imaging or a dental assessment may be recommended. We will explain why, what is involved, and whether it can be done the same day or is better scheduled separately.
Frequently Asked Questions
Yes. A secure carrier keeps your cat safe in the car and in our waiting area, and it gives them somewhere familiar to retreat to. A top-opening or fully removable-lid carrier makes examinations considerably easier.
Leave it out at home permanently rather than producing it only on vet days, with a familiar blanket inside. Feeding treats or meals near and then in it, over a week or two, changes the association. We are always happy to talk through this before your appointment.
For a routine consultation, feed as normal. If your cat is unwell, withhold further food in case a procedure is needed. For elective procedures involving sedation or anaesthesia we will give you specific fasting instructions.
For some cats, gabapentin given before the appointment makes a real difference. It is a prescription medicine, so it needs to be assessed and prescribed by one of our vets first — please raise it when you book rather than on the day. Never give human medication or medication prescribed for another animal.
Yes! Defensive behaviour is fear, not bad temperament, and it is our job to work with it. We will take our time, adjust our approach, and where appropriate discuss sedation so that your cat can be examined properly without being frightened.
In almost all cases, yes, and most cats prefer it. Occasionally, for safety or because a cat is genuinely more settled without an audience, we may suggest otherwise.
Annually for healthy adult cats, alongside vaccination. From around seven years old we recommend twice-yearly checks, as the conditions that affect older cats — kidney disease, hyperthyroidism, arthritis, diabetes — are far easier to manage when caught early.
We do, which is why the separation matters. Our cat and dog waiting areas are distinct, and our feline patients are hospitalised away from dogs.